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If you're intested in Business Activity Monitoring you might look at Systar's BusinessBridge suite of solutions. Business Activity Monitoring (BAM) is being adopted by IT and business executives to increase business efficiency. Systar provides BAM solutions to business and IT managers that need real-time access to critical enterprise performance information, and need to reduce the latency between when information is measured and decisions are made to ensure business processes unfold as expected.

Business Service Management is a similar discipline to Business Activity Monitoring, but with a slightly more technical focus. The goal of Business Service Management (BSM) is to enhance and ensure service quality such that it matches business expectations. You can learn more about both solutions by doing a little web research at Systar's web site or by reading articles at major industry publications.

BusinessBridge ServiceVision is a real-time monitoring solution that takes IT operations staff, application support staff, service delivery staff as well as the business beyond the traditional infrastructure monitoring tools. Because ServiceVision is driven by a powerful enterprise BAM platform BusinessBridge, it can provide what no other solution in the Business Service Management (BSM) market can – true and proven end-to-end enterprise monitoring from a business perspective. You choose the specific business service you want to monitor and ServiceVision monitors it from end-to-end. Real-time dashboards report on the status of that service – from each critical step within it to both the actual and anticipated results.

BusinessBridge WideVision BusinessBridge WideVision is a real-time monitoring solution that monitors all the alerts and transactions across all your business services and then links them to the business services concerned. WideVision brings the unique business impact management functions that many IT control rooms are looking for, so they can relate incidents and events to the end-user experience. When the IT operations staff faces the challenge of handling large numbers of alerts and transactions with little to no ability to relate them to business functions, they have no foundation for deciding which incidents to tackle first. The task becomes overwhelming and quality of service suffers.